Frequently Asked Questions
Everything you need to know about your MyMuse shopping experience.
How long does it take for my order to be delivered?
Standard shipping across India typically takes 3-5 business days for metropolitan cities and 5-7 business days for other regions.
What is your return and exchange policy?
We offer a 7-day hassle-free return and exchange policy for all unworn items with original tags intact. Please note that for hygiene reasons, certain products like innerwear are non-returnable.
How do I track my order status?
Once your order is dispatched, you will receive a tracking link via SMS and email. You can also track it directly through the 'My Orders' section on our website.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.
How do I find the right size for me?
Each product page features a detailed 'Size Guide' with measurements in inches and centimeters to help you find your perfect fit.
Are the colors of the products accurate on the website?
We strive to display our products as accurately as possible; however, slight color variations may occur due to different screen resolutions and studio lighting.